JOES Corporation (Headquarters: Minato-ku, Tokyo, President and CEO: Li-Heng Xu) has developed a new multilingual online medical consultation support service for foreign residents in Japan called "OH Doctor (ONLINE HOME DOCTOR)".The company has launched Japanese, Chinese, and English versions of the website today. Currently, they are conducting monitor online medical consultations/examinations for corporate employees, with the official service release scheduled for around March.OH Doctor OverviewOH Doctor is an online medical consultation support service for foreign residents in Japan. Currently, there are 9 multilingual doctors available, and users can receive medical consultations, examinations, referral letters, PCR test facility reservations, and prescription medications online.Service Details:Medical consultation: Within 10 minutes per sessionOnline examination: Within 15 minutes per sessionAvailable departments: General internal medicine, respiratory medicine, otolaryngology, pediatrics, dermatologySupported languages: Japanese, Chinese, English, Vietnamese (Burmese and Indonesian in preparation)Planned service days: Monday, Wednesday, Friday, SundayPlanned service hours: Weekdays 8 PM - 10 PM, Holidays 10 AM - 12 PMCommunication tool: ZOOMService Development BackgroundThe spread of COVID-19 has dramatically changed our lifestyles and economic activities. Since February last year, when the coronavirus began to spread in Japan, the lead doctor received frequent medical inquiries from foreign acquaintances and friends living in Japan.These inquiries ranged from health concerns to requests for recommendations of reputable clinics in their areas. This highlighted the increased focus on daily health care due to the pandemic and the desire for consultations in one's native language.The number of foreign workers in Japan is increasing yearly. To address the chronic labor shortage in various industries and the aging population, the government is actively promoting policies to recruit and utilize talent from abroad.However, there are many challenges in providing life support for foreign workers in Japan. In particular, the "language barrier" in healthcare is significant, preventing foreign residents from receiving the same quality of medical services as Japanese nationals.Additionally, the disparity in regional healthcare is a problem for foreign workers in rural areas.OH Doctor was developed to address these healthcare challenges faced by foreign residents in Japan, including the language barrier, lack of regular doctors, and regional healthcare disparities.The service aims to provide an environment where foreign residents can receive medical consultations and care in their native language, anytime and anywhere, with peace of mind.Future ProspectsWith Japan's aging population and labor shortage, many foreign talents are active in the country, with the number of foreign residents reaching about 3 million. However, there are still many challenges in the social environment for living and working in Japan, and many foreign residents experience daily stress.In the current "with COVID" era, people need to be more conscious of their physical condition, which can also lead to mental health issues.OH Doctor aims to support these individuals by detecting physical and mental health concerns early, thereby providing a long-term, comfortable working environment for foreign residents in Japan.The medical service industry is beginning to undergo new transformations, as evidenced by the permanent implementation of online medical consultations triggered by the COVID-19 pandemic. OH Doctor is a service jointly established by doctors with various careers in the field of cross-border healthcare.Its mission is to become a life supporter for foreign residents who will help create Japan's future through healthcare, providing safe and secure medical services.User TestimonialsOH Doctor has been conducting monitor online medical consultations/examinations since last year. Here are some testimonials from actual users:User A: "I had the opportunity to receive a medical consultation and examination. Usually, at clinics, the consultation time is short, and the doctors seem busy, so I often can't ask everything I want to know. With OH Doctor, I was able to confirm details thoroughly because they set aside ample time with a reservation system. Moreover, being able to consult in my native language added an extra layer of reassurance."User B: "I work in a relatively busy workplace, so it was difficult for me to go to the hospital during clinic hours. With OH Doctor, I was able to receive a consultation from home at a late hour after returning from work. It's a truly convenient and excellent service. I look forward to using it in the future!"About JOES CORPORATIONUnder the concept of "Enriching the lives of all people living in Japan," Jaws Corporation provides accommodation facilities for foreign visitors and residents in Japan, as well as online medical consultation support services.With team members who are themselves foreigners living in Japan and multilingual doctors on staff, they offer services not only to foreign residents working in Japan but also to accepting institutions and companies.